Refund and Return Policy
Mallland
Email: mallland53221@gmail.com

1. Return and Refund Timeframe
Customers can request a return or refund within 7 days from the date of delivery. After this period, we will not be able to process any returns or refunds.

2. Eligibility for Return
To be eligible for a return, the item must meet the following conditions:

• The item must be unused, undamaged, and in its original packaging.
• Proof of purchase (receipt or order confirmation) is required.
• Items such as personalized products, perishable goods, or hygiene-related items are non-returnable.

3. Return Process
To initiate a return, follow these steps:

1. Contact us at mallland53221@gmail.com with your order details and reason for the return.
2. Our team will review your request and provide return instructions if applicable.
3. Ship the item back to our provided return address (shipping costs are borne by the customer unless the return is due to our mistake or a defective product).
4. Once we receive the item and inspect it, we will notify you about the status of your return request.

4. Refund Process

• If your return is approved, a refund will be processed within 7 business days to your original payment method.
• Shipping fees (if applicable) are non-refundable.
• If the refund is delayed, please check with your bank or payment provider.

5. Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at mallland53221@gmail.com.

6. Contact Us
For any return or refund inquiries, feel free to reach out to us at mallland53221@gmail.com.